You will be aware that we have had a frustrating wait to receive new stocks of the Americot® brand of premium cotton surgical patties from our supplier, American Surgical Company.

The reason for the delay is the verification and regulatory checks that have been necessary to induct a new supplier of the raw material (cotton) into the supply chain.

The former supplier was unable to continue so a new supplier had to be ratified. This process has taken a lot longer than we expected and is still not fully complete.

We are being told now that shipping of our existing orders for Americot® should commence in December.

However, we have no firm quantities, nor estimated time of delivery to work with. We can be confident that supply WILL restart and that we will be able to fulfil your outstanding orders and thereafter, supply will be uninterrupted, but at this point, we don’t have a good firm timescale to tell you when your order will be fulfilled other than “as soon as possible”.

We accept this is very frustrating for you and it is far from the “next day” service level we have always worked hard to maintain.

On behalf of Minim Healthcare Ltd, I can only apologise for the inconvenience this has already caused you, and continues to cause you until this is resolved.

In the process of fulfilling your orders, we will increase our stockholding further.

In the meantime, our team is ready to discuss alternative patties from our range that we do have in stock, including RayCot, Uniqcot and our specialist patties, the ultra-thin Delicot and our low adherence Telfa patties range.

Once again, I am sorry for this frustrating situation; thank you for your patience. Once Americot® comes back into stock, you can be sure that we will fulfil your orders with all possible haste.

With very best wishes

James Avison
Managing Director - Minim Healthcare

Full details of ASC's patties can be found in their brochures and catalogue on our suppliers pages.
Alternatively, please call and speak to our staff for more information and ordering.